HOW TO OPT OUT OF ECOSURE

A few days ago, l mentioned  how Econet had successfully signed up over 1 million users for its mobile micro-insurance service EcoSure in two months, also pointed out that some subscribers were forced to sign up for the service.

People say they were amusedby the text that told them to keep a dollar in their EcoCash wallet for service they hadn’t registered to use or the message that they had already paid for EcoCash.

While EcoSure might be an awesome product, there is no reason why it should be forced on people.

While we  anxiously wait for an explanation (coupled with an apology perhaps?) from Econet and some form of intervention from the regulator(s) (POTRAZ, InsuranceCouncil and RBZ) you might as well save yourself the unwanted expense.

Here are the steps to follow if you want to disable the auto debit facility and prevent an unwarranted $1 deduction from your EcoCash wallet.

Dial *900#

Proceed to enter your EcoCash PIN

On the menu select option 4:      Manage Policy

Select Option 2:                          Disable Premium Auto Debit

Select Option 1:                          Confirm

Alternatively you can just send an SMS that reads STOP#CMS to 30440. People say they have tried this though but couldn’t get a response.

 See more at: http://www.techzim.co.zw 

                    http://www.econet.co.zw