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| picture courtesy of MultiChoice Zim |
DStv Zimbabwe has just
announced that it has suspended payments through mobile money serviceEcoCash, something that ought to put a damper on any attempts at
beating holiday queues through m-commerce convenience.
According to a post published
on the DStv Facebook page, this temporary disruption has been caused
by technical challenges and it is indefinite. In responses to
questions asked in the comments section of the Facebook post, DStv
Zimbabwe also pointed out that payments through Telecash are also
suspended. This means that payment through the Telecash GoldCard and
the EcoCash Master Card aren’t possible as well.
The only mobile money option
that is still working is financial institution CABS’ Textacash, an
option that might provide relief to its 300,000 plus subscriber base
but still leaves the bulk of mobile money subscribers who use EcoCash
and Telecash in a fix.
The traditional payment
options, that is the financial institutions like CBZ Bank, NMB Bank,
ZB Bank, Stanbic, Standard Chartered, Steward Bank, FBC Bank, Met
Bank, CABS and POSB (and are now ironically becoming the alternative
solutions) are still available. The biggest frustration there is the
fact that banks aren’t as flexible in terms of operating hours,
something that rules out payment over the holidays like Easter that
starts tomorrow.
Still, if you have made a
payment via Textacash and want to follow up n it this holiday, DStvZimbabwe walk-ins will be open on Saturday until 2pm and there is the
call centre option that you can access until 5pm.
For more info visit: www.multichoicezimbabwe.co.zw
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